Computer Repair Newcastle

Computer Repair Newcastle
 
Computer Repair Newcastle

Welcome to Computer Repair Newcastle

Computer Repair Newcastle are the preferred choice for PC Hardware, Systems and Repairs in our local area!

Computer Repair Newcastle are specialists in analyze your IT infrastructure and prepare a plan that will allow you to lower your costs without loosing the quality


How does Computer Repair Newcastle?

Computer Repair Newcastle will check such elements of your IT network as:
  • Printers, cartridge consumption
  • Computers, we’ll check if you didn’t overpay for your computer hardware
  • Telephone, new technologies like Voice Over IP can help you lower your phone bills by 50%
  • Network devices, very often we see three wireless access points in one office, we will check if your network hardware is used in 100%
  • Internet connection, very often companies are overpaying for internet access services. We can say what speed you need, we can advice you to lower the amount of bandwidth or increase it if needed.
  • … many others

Small companies don’t advice IT professionals very often regarding printers, telephones, or even mobile phones. Computer Repair Newcastle has specialists who have professional IT knowledge of new technologies. This knowledge will help you save money in parts of business that you didn’t ever think about. Did you know that you can save up to 50% printer cartridge cost, by using right provider? Or that you can lower your phone bill by 50%? Did you know that average office with 20 workers needs only 1 Mbit internet connection?

Computer Repair Newcastle can help you save your money.

Levels of support

Level

IT Support*

Bronze 1-3 PCs, no server
Telephone and remote support – unlimited
On-site allowance – 2.5 hours
Silver Up to 5 PCs, 1 server
Telephone and remote support – unlimited
On-site allowance – 5 hours
Gold Up to 10 devices (PCs, laptops, phones), 1 server
Telephone and remote support – unlimited
On-site allowance – 7.5 hours
Platinum Up to 20 devices (PCs, laptops, phones), up to 2 servers
Telephone and remote support – unlimited
On-site allowance – 15 hours
Diamond Up to 50 devices (PCs, laptops, phones), up to 5 servers
Telephone and remote support – unlimited
On-site allowance – 37.5 hours

 

What's included? 

Hardware support

  • Laptop & Desktop Computers - running Windows XP, Vista, 7 or 8
  • Servers - running Windows Server 2003, 2008 & 2012 + Small Business Server
  • Firewalls, Routers and Switches
  • Printers & Scanners
  • Hardware repairs (parts not included)
Software support
  • Microsoft Office - versions 2003, 2007 and 2010
  • Microsoft Exchange Server - versions 2003, 2007, 2010
  • Microsoft SQL Server - versions 2005 and 2008
  • Microsoft Internet Information Server (IIS)
  • Critical updates applied to all your systems
  • Your antivirus applications kept up to date and monitored

Systems and networking

  • Backup and Restore systems and software
  • Internal Networks, Broadband, Virtual Private Networks (VPNs)
  • We will conduct monthly maintenance on your servers. This pro-active approach to IT support catches problems before they become an issue.
  • We will ensure that a strict backup process is enforced, backup logs will be checked and testing of the backup data will be conducted